Privacy Policy – You Can Sit With Us

Updated May 2025

At You Can Sit With Us, we are committed to protecting your privacy and handling your personal information with care. This policy outlines what data we collect, how we use it, and your rights as a parent, carer, or user of our services.

What Information We Collect

When you engage with You Can Sit With Us, we may collect the following information:

  • Parent/carer name and contact details (e.g. phone number, email address)

  • Child's name, age, and preferred name

  • Emergency contact information

  • Medical or allergy information

  • Authorised collection contacts

  • Learning preferences, support needs, and any notes shared via forms or email

  • Consent preferences (e.g. for photography or social media policies)

  • Booking and session history

How We Use Your Information

We use your data to:

  • Manage session bookings and communication

  • Keep your child safe during sessions (emergency and medical info)

  • Confirm authorised collection and attendance

  • Respond to enquiries and provide updates

  • Ensure we tailor our approach to your child’s needs

  • Maintain safeguarding standards

  • Improve the service we offer

We do not use your information for marketing purposes unless you have opted in to receive updates.

Sharing Your Information

We will never sell or share your data with third parties for marketing purposes. We only share data when:

  • Required by law (e.g. safeguarding concerns)

  • Needed for medical emergencies

  • Processing with secure, GDPR-compliant systems (e.g. Google Forms, Stripe)

How We Store Your Information

Your information is securely stored in password-protected systems, and access is restricted to authorised staff only. We retain your information only for as long as necessary to provide our service and meet legal requirements.

Your Rights

You have the right to:

  • Request a copy of your data

  • Ask us to correct or update your information

  • Withdraw consent for non-essential data use

  • Ask for your information to be deleted (where lawful)

Cookies and Website Use

Our website may use cookies to improve user experience and track anonymous usage statistics. You can control cookie settings through your browser at any time.

Contact Us

If you have questions about this policy or how your information is used, you can contact us at:

Email: youcansitwithus.devon@gmail.com

We may update this policy from time to time to reflect changes in our services or legal obligations.